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Privacy Policy

PRIVACY POLICY

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(Last Updated February 3, 2025)

  1. Introduction

Welcome to Coach Shiri (“we,” “us,” “our,” or “Company”), operating under the website www.themamawellnesscoach.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Personal data collected by us are processed in accordance with the law on legal protection of personal data and other legal acts of every country we aim to do business. All personal data collected from this site complies with the principles of the EU GDPR data protection act 1998 and May 25, 2018, and the California consumer protection act (CCPA). By accessing this site you agree to the terms of this privacy policy and consent to the collection, processing, use or transfer of data as set out in this policy.

  1. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Identifiers: Name, email address, phone number, postal address, IP address, and social media handles.

  • Demographic Information: Age, gender, and location.

  • Payment Information: Billing address, and transaction history.

  • Health and Fitness Data: Information related to your fitness goals, health conditions, and progress.

  • Account Information: Username, password, and preferences.

 

 

2.2 Non-Personal Information

  • Usage Data: Information about how you interact with our website, such as pages visited, time spent, and links clicked.

  • Technical Data: Browser type, operating system, device type, and internet service provider.

    1. Cookies and Tracking Technologies

We collect information about you and your Devices through cookies, web beacons, and similar technologies. A "cookie" is a small data file sent from a website and stored on your device to identify your device in the future and allow for an enhanced personalized user experience based on your previous activity on the website. A "session cookie" disappears after you close your web browser, or may expire after a fixed period of time. A "persistent cookie" remains after you close your web browser and may be accessed every time you use our Services. We may use both session and persistent cookies on our Services. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may not be able to use certain features of our Services.

Some of our partners deploy these technologies directly on our Services. These third parties may collect information over time about your use of our Services, as well as your online activities across other websites or online services. Some third parties may allow you to opt-out of targeted advertising based on this information.

  1. How We Use Your Information

We may use the information we collect for the following purposes:

  1. Operating our Services and developing new functionality and features;

  2. Responding to questions and communications, or obtaining your feedback about our Services;

  3. Preparing and delivering announcements about features, functionality, terms of use, or other aspects of our Services or your interests and informing you about offers for services or products we believe may be of interest to you, including from third party sponsors;

  4. Providing you with more relevant content, including clinical support tools, assessments or medical-related information or services, patient support programs, advertising, or other programs appearing on our Services or third-party services;

  5. Analyzing usage trends and patterns and measuring the effectiveness of content, programs, advertising or the features or functionality of the Services, including emails that may be sent by us to you;

  6. Preparing reports for any of the purposes described in this Policy, including for current or future sponsors, advertisers or other partners to show utilization or trends about the use of our Services. Such reports may include demographic or other general user information, but will not include personally identifiable information unless the recipient has agreed to confidentiality obligations;

  7. Safeguarding and protecting our Services, the information we collect, and the rights of us, our users or third parties, and in response to legal process;

  8. We may use your Payment Card Information as stated in the "Payment Information" Section above;

  9. Any other purpose described in this Policy; or

  10. When we otherwise have your permission.

  1. Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we rely on the following legal bases for processing your personal information:

  • Consent: When you provide explicit consent for specific processing activities.

  • Contractual Necessity: When processing is necessary to fulfill a contract with you.

  • Legitimate Interests: When processing is necessary for our legitimate business interests, provided they do not override your rights.

  • Legal Obligations: When processing is necessary to comply with applicable laws.

  1. Sharing Your Information

We may share your information with the following parties:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering Services.

  • Business Partners: Trusted partners who offer complementary products or services.

  • Legal Authorities: When required by law or to protect our rights and safety.

  • Affiliates: Companies within our corporate group, if applicable.

  • To protect our Services, the information we collect, and the rights of us, our users, and any third parties, including to verify your identity;

  • To detect, prevent, investigate, or address fraud, illegal activity, or violations of our terms and agreements;

  • In response to legal process, such as a search warrant, court order, or subpoena, or when we have a good faith belief that the law requires us to do so;

  • With our current and future subsidiaries or corporate affiliates or actual or potential investors;

  • In connection with a potential or actual sale, merger, transfer, exchange, reorganization or other disposition (whether of assets, stock, or otherwise) of all or a portion of the business conducted by our Services. If such a transaction occurs, the acquiring company's use of your information will remain subject to this Policy, as may be subsequently amended;

  • Any other purposes described in this Policy or your User Agreement; or

  • When we otherwise have your permission.

We do not sell your personal information to third parties.

  1. Your Rights Under GDPR and CCPA

6.1. GDPR Rights

If you are located in the European Union (EU), the European Economic Area (EEA), or the United Kingdom (UK), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You have the right to request a copy of the personal information we hold about you, including details about how we use and share your data.

  • Right to Rectification: If your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

  • Right to Erasure (Right to Be Forgotten): You have the right to request the deletion of your personal information under certain conditions, such as when the data is no longer necessary for the purposes it was collected or if you withdraw your consent.

  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or object to its processing.

  • Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

  • Right to Object: You have the right to object to the processing of your personal information for specific purposes, such as direct marketing or processing based on legitimate interests.

  • Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

  • Right to Lodge a Complaint: If you believe that we have violated your data protection rights, you have the right to lodge a complaint with a supervisory authority in your country of residence.

To exercise any of these rights, please contact us at info@themamawellnesscoach.com. We will respond to your request within 30 days and may ask for additional information to verify your identity.

6.2. CCPA Rights (California Residents)

If you are a resident of California, USA, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You have the right to request disclosure of the following:

    • The categories of personal information we have collected about you.

    • The specific pieces of personal information we have collected about you.

    • The categories of sources from which we collected your personal information.

    • The purposes for which we use your personal information.

    • The categories of third parties with whom we share your personal information.

    • The categories of personal information we have disclosed for a business purpose.

  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions, such as when the information is necessary to complete a transaction, detect security incidents, or comply with legal obligations.

  • Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information to third parties. Note: We do not sell your personal information.

  • Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights. This means we will not deny you goods or services, charge you different prices, or provide a different level of service because you exercised your rights.

  • Right to Correct Inaccurate Information: You have the right to request correction of any inaccurate personal information we hold about you.

To exercise your CCPA rights, please contact us at info@themamawellnesscoach.com. We will respond to your request within 45 days and may ask for additional information to verify your identity.

  1. CalOPPA Compliance (California Online Privacy Protection Act)

In compliance with the California Online Privacy Protection Act (CalOPPA), we adhere to the following requirements:

  • Transparency: We provide a clear and conspicuous link to this Privacy Policy on our homepage, titled "Privacy Policy."

  • Do Not Track (DNT) Signals: We respect your privacy preferences regarding online tracking. However, we do not currently respond to Do Not Track (DNT) signals because there is no standardized industry approach to doing so.

  • Notification of Changes: We will notify users of any material changes to this Privacy Policy by updating the "Effective Date" at the top of this page and, where appropriate, providing additional notice (e.g., via email or a banner on our website).

  • Access and Correction: You can review and update your personal information by logging into your account or contacting us directly at info@themamawellnesscoach.com.

  • Third-Party Tracking: We allow third parties, such as Google Analytics, to collect personally identifiable information about your online activities over time and across different websites when you use our Services.

  1. Data Security

To help prevent unauthorized access, maintain data accuracy, and protect against the inappropriate use of the information we collect, store, and transmit, we deploy a range of technical, physical and administrative safeguards. Under our agreement and applicable law, we are required to apply reasonable and appropriate measures to safeguard the confidentiality, integrity, and availability of individually identifiable information residing on, and processed by, those elements of our Services that we operate. It is important to remember, however, that no system can guarantee 100% security at all times. Accordingly, we cannot guarantee the security of information stored on or transmitted to or from our Services.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. International Data Transfers

If you are located outside the United Kingdom, please note that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. We will take appropriate measures to ensure your information is treated securely and in accordance with this Privacy Policy.

  1. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

  1. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after the changes constitutes your acceptance of the revised Privacy Policy.

  1. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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